A software solution is only as good as the support behind it. At Whetstone Studio ®, we are proud of what we do, and we want you to be proud of your partnership with us, too. That’s why we provide a caliber of support worthy of the solutions we design.
Whetstone Studio®’s approach to service & support is simple. We are committed to:
• Eagerly making ourselves available when you need us
• Listening to achieve understanding
• Speaking with kindness, consideration, and patience
• Helping to find a lasting solution
• Thanking with sincere gratitude
• Earning, cultivating, and safeguarding the most valuable asset we possess: your trust!
We design custom, optimized, mobile responsive, user-friendly, Google-compliant, ADA-compliant, functional, user-friendly, and beautiful websites that communicate your brand.
We develop cloud-based applications, mobile apps, and secure databases to streamline your operations, empower more robust reporting, and take your business to the next level.
We improve your search engine rankings, create dazzling content, engage with clients and clients-to-be, and bring your message to the digital world.
We create high-resolution logos, infographics, brochures, banners, marketing collateral, and everything else your business needs!
We produce high-quality, high-resolution photos and videos - including aerial drone - for all your marketing needs.
We provide a full-range of support, including resource videos, in-person education, email, phone, and onsite service!
We manage email & print marketing campaigns to generate quality leads for your business.
We produce fresh, engaging Google Pay-Per-Click and Social Media ads to put your company in front of the right prospects.
We create memorable, engaging TV & Radio advertising, working with stations in your market to extend your company's brand awareness.
Upgrade your workforce's computer savviness with onsite training in the computer competencies they need most. From file management to the basics of MS Excel, we bring the learning to your people.
Ready to take your team to the next level as power users? Want to construct a custom course based on your workforce's specific needs and areas of interest? We've got you covered! Let us lead the way!
Our expertise can be measured in quarter-centuries-worth of experience in management, business development, finance, operations, marketing, social media, and more. Let us share our knowledge with you.
Let us support your employee workstation needs, including operating system, software, MS Office, Adobe Suite, printers, scanners, and many other hardware and software fixes.
We can help with your office internet connection, modem, router, network switch, WiFi signal strength, connection reliability, and other small network needs.
Let us keep you up-to-date with software and hardware installations, upgrades, and updates. Many bugs and chronic problems can be easily addressed by proper installations and updates.
Founder, CEO
IT Consultant
With over 30 years proficiency in management, product marketing, business consulting, and digital development, Matt has worked with Fortune 500 companies, small-medium sized businesses, and start-ups in a diverse assortment of roles and industries.
A multiple-award-winning team builder, Matt has a long history of consistently exceeding goals and motivating others to achieve sustained success.
In addition to his experience in the IT, financial, logistics, and federal government sectors, Matt is also a published author and public speaker.
Matt is proud to call Greenville, South Carolina home and he and his beautiful and talented wife, Sandy, are grateful for every opportunity to work and spend time with their five children.
Founder, Director of Web Design
Software Engineer
As a programmer and web designer, Rikson has experience in a multitude of languages and frameworks, placing him on the cutting edge of the newest tech.
Since he co-founded Whetstone Studio in his high school days, his eye for innovation and passion for his work have consistently driven him and his team toward progress.
He has also used his piano and music production skills to compose soundtracks for audio books and trailers.
In his free time, he can be found practicing Brazilian Jiu Jitsu, exploring downtown Greenville, or spending time with his family.
Director of Application Development
Software Engineer
Tom has over 30-years-worth of experience as a software engineer, programmer, developer, regional IT director, and versatile IT professional.
Having worked for Fortune 500 corporations for the majority of his professional life, Tom has a vast array of skills and countless credits to his name.
Tom and his wife ReNeé recenty returned home to the Upstate after several years in Knoxville, TN.
Director of Digital Marketing
Born and raised in Verona, NY, Sandy Stanton Pelicano received her B.F.A. from The Juilliard School in NYC, and is an alumna of North Carolina School of the Arts. For several years, she performed professionally as a principal dancer with Twyla Tharp's international touring company and taught Tharp repertoire in colleges and universities throughout the U.S. and abroad. Currently, Sandra is on faculty at Hamilton College as a Senior Lecturer.
In addition to her role as Director of Digital Marketing, Sandy is also on the Board of Directors for the Clinton Symphony Orchestra of the Mohawk Valley where she serves on the Programming and Marketing committees. She is happy to be a part of the Whetstone team as she brings her many years of marketing design and content creation to our clients. Sandy is married to her wonderful husband Matt Pelicano and loves her 5 amazing children.
Director of Photography & Videography
Joey is an FAA Part 107 UAS Commercial Drone Pilot and experienced photographer and videographer.
With expertise spanning many areas of photography and videography, Joey
has done product photography for companies like Body Glove, ToGo Power, and Jasmine Kitchen.
His videography has been featured by the City of Greenville, SC and he has produced numerous marketing
videos for a diverse clientele. Joey has also created book trailers and added his talents as a voice-over artist.
Director of Illustration and Design Services
Chris has over 40 years of experience in creative problem solving, providing commercial illustration, graphic design, print production, creative direction and consulting to a wide range of clients. He began as a full-time staff artist delivering illustration, concept design and art direction for many Fortune 500 companies during the 80’s and 90’s—serving local, national, and international clients across diverse industries, including automotive, telecommunications, manufacturing, technology, publishing, education, and health care. Over the last 25 years he has worked as a full-time freelancer applying his design skills, illustrative styles, project management, and business experiences to ever-new and varying challenges.
Chris lives and works in upstate South Carolina with his lovely wife Sharon, enjoying their ongoing friendship with their adult children, grandchildren and extended family.
View Chris' Portfolio
Director of Service & Support
Andy has provided customer support in multiple industries for well over a decade. He has broad experience servicing diverse hardware and software systems and empowering the end user through education.
As part of his leadership role, Andy heads up our Computing 101 and Advanced Computing education programs, delivering classroom training onsite at client locations and remotely via video-classes.
In his free time, Andy produces a science-themed YouTube Channel, designs and creates products for 3D printing, customizes fresh and saltwater aquariums, and pursues all things scientific with his Great Pyrenees, Freya!
InSERVio® is Whetstone Studio®’s flagship custom Case/Client Management & Email/SMS Broadcaster software solution. Backed by our lightning- fast database architecture, InSERVio® is the only modular CRM, Communication and Analytics Reporting system that offers Facial Recognition, eliminating duplicate client profiles. With true API integration capabilities and a full-function mobile app, InSERVio® is well-crafted to meet your needs.
InSERVio® delivers the power of facial recognition, reducing the possibility of duplications in your database and noise in your reporting. Facial recognition also detects and reduces fraud by ensuring your client is who they say they are.
InSERVio® offers a mobile application that allows you to take the power of InSERVio®’s desktop functionality wherever you need it, whenever you need it.
InSERVio® is built on a secure API, ready to seamlessly integrate with other applications, agencies, and organizations.
Our InSERVio® Service & Support Includes:
• Training modules and interactive walkthroughs.
• A rich, informative, searchable resource center.
• Virtual classroom training.
• Email support, for less pressing questions.
• 24/7 toll-free phone support, for a friendly voice.
• 100% U.S.-based service personnel.
• In-App Surveys, so we can improve based on your feedback.
InSERVio®'s user interface is designed to conform to your workflow. It's the interaction with the client that's important; you should not have to think about where to enter valuable information. With InSERVio®, the client always comes first.
Request a Demo >InSERVio®'s logical user interface is only the first step in making your job easier. Take the power of InSERVio®'s functionality and integrated database to the streets with the InSERVio® Mobile App. InSERVio® lets you meet needs where they exist.
Request a Demo >InSERVio® partners with agencies and municipalities across the country, in order to seamlessly integrate local resources into your customized InSERVio® delivery. These resources are managed at the source, guaranteeing they are always up-to-date.
Request a Demo >InSERVio® allows you to easily and flexibly create reporting to meet your needs. From individual-level to agency-wide reporting, InSERVio®'s fully-customizable data analytics engine lets you put your data to work like never before.
Request a Demo >Whetstone® is dedicated to enabling you to publish reports on time and in compliance. InSERVio® is compliant with HUD (CoC, ESG), Federal (PATH, VA, RHY, HOPWA), and other reporting requirements. We also offer custom-reporting.
Request a Demo >InSERVio® is Whetstone Studio®’s flagship custom Case/Client Management & Email/SMS Broadcaster software solution. Backed by our lightning- fast database architecture, InSERVio® is the only modular CRM, Communication and Analytics Reporting system that offers Facial Recognition, eliminating duplicate client profiles. With true API integration capabilities and a full-function mobile app, InSERVio® is well-crafted to meet your needs.
Whetstone® created a digital presence for Comsource that balanced branding with ease of access and navigation for the client's customers. With links to useful information, payment and account management integration, and the ability to capture form submissions in a custom-designed database, Whetstone® provided Comsource with the ability to interact with their customers more effectively. Whetstone® also produces monthly newsletters for Comsource and manages some of their social media accounts.
Whetstone® designed a website for Theoharis Management reflective of the client's management of upscale Washington D.C. properties. With linkages to account management and payment portals, Whetstone® created an environment for busy professionals to quickly and easily access necessary information and services.
Whetstone® designed a website for Wichita County's Economic Development agency. This website serves as a portfolio of Wichita County's economic offerings and as a place for local businesses and organizations to list their services. Whetstone® also designed an email broadcaster for WCED to alert members and citizens of various economic opportunities and local events. This required the creation of a database and administrator dashboard.
The EZ Running Program mobile app is provided to the athlete on a subscription basis and guides their personalized training regimen. The database provides the backbone for the app's calculations and stores the athlete's performance metrics. This was a very rewarding project!
Whetstone® created an internal-use Client Relationship Management application and the database driving it for a homeless outreach center in Greenville, SC. What began as a way for case managers to capture notes during their client interactions, soon grew to become a robust continuum of care system allowing for the delivery of more comprehensive service. The system is also used by management and employees for such tasks as employee scheduling, client sign-in, and reporting that supports the grant application process. dBConnect is a mission- critical system used by every member of the staff and their volunteers on an hourly basis.
Whetstone® designed and maintains a comprehensive database system for Jasmine Road, a Greenville-based nonprofit organization. The database is used to accept and manage applications for their residential program, maintain product inventory for their social outreach store, and capture form submissions through their website. Jasmine Road's mission is near to our hearts. We are proud to partner with these wonderful people.
It all begins here. Whetstone Studio® stands ready to listen.
Your needs drive our solutions. Your vision is the cutting edge we
sharpen.
Please reach out and give us the opportunity to
prove our value and earn your confidence. Thank you.